Legal
Privacy Policy
Last updated: September 07, 2025
Our Core Privacy Principles
Our Aims
Welschen Hotel & Apartments takes very seriously the security of your personal data and information that can be used to identify you. We aim to continually exceed the expectations of our guests about the products and services we offer. We do everything we can to make our guests feel comfortable. That includes the responsible handling of the data you entrust to us. We undertake to protect your data in accordance with current data protection laws in force throughout the world.
1. Why We Collect Data
It is important to us that you are informed about how we collect and use personal data. In general, we only ask for information when we need it. The main reason for collecting your personal data is to enable us to provide the services that you have requested.
2. What Data We Collect
We collect information about our hotel guests and visitors to our websites, so that we can offer an experience that exactly meets their requirements.
3. Consent
You may unsubscribe at any time from our marketing emails by clicking on the link contained in these emails, or by contacting us directly. In certain circumstances we will specifically ask you for your authority if we collect information that is deemed to be confidential under particular data protection regulations.
4. Data Transfer
In most cases, data collected from you is stored on a local or global database. We will not sell, hire or transfer your personal data to unconnected third parties outside our system. We may disclose your data in limited situations: when we have your agreement, when service providers need it for their duties, to comply with legal obligations, or in emergencies.
5. Cross-Border Data Transfer
We may transmit your personal data to countries other than that from which it was originally collected. Even if data protection laws in these countries are different, we will take appropriate measures to ensure the protection of your personal data in accordance with this Privacy Policy.
6. Security Measures
We are continually working to review and improve our technical, physical and logical security rules and procedures.
7. Your Rights
You can apply to have access to your personal data that we are storing, or to update, delete or lock your personal data.
8. Online Technologies
When you visit our websites, we and our external marketing partners may use cookies, invisible pixels and web beacons to gather information. Cookies save time as they mean we can send you relevant information without you having to state your preferences every time. If you do not wish to use cookies, you can tailor your internet browser accordingly.
9. Data Retention
Your personal data is stored only as long as necessary for the purposes for which we collect and use your data. Some data may be stored longer as required by legislation or to fulfill financial or legal obligations.
Contact Us
For questions about this privacy policy or to request access to your personal data:
Welschen Hotel & Apartments
Wiestistrasse 44
3920 Zermatt, Switzerland
Email: info@welschen.ch
Phone: +41 27 966 63 33
This Privacy Policy may be updated periodically. We encourage you to review this page for the latest information on our privacy practices.